greendog378
June 22, 2022
"Edge made to not last"
1. Purchased an Edge 54" 2 years ago. Front caster spindles are maintenance free, no grease fittings. They're now squeaking real loud. Company rep says they went to maintenance free because customers weren't doing maintenance. So now they use plastic sleeves that barely last thru the warranty period. So basically what they're saying is a $2800 mower is designed to only last two years.
2. I placed an order thru their website May 28th and the current status states "in progress" but they have no record. ????
Decision. After talking with them and learning they purposely design their products to fail this will be the last purchase and that includes Gravely, Westwood and Countax.
orangerabbit594
October 07, 2021
"ARIENS SNOW-THROWER"
Hi. I own an ARIENS Platinum 24”
Snow-thrower, dual stage, it’s amazing. I’ve had it for many years without a problem. Change the spark plug, oil, grease the fittings, add air to their chunky tires is what I did so far after many years of flawless operation. There are many
You-tube tutorials to show you how to do the maintenance yourself. Do your research on the Thrower you choose, those lower priced models will mean you get an inferior product. It’s tempting but definitely not worth it. You won’t regret it buying the proper ARIENS for your home.
All the best, hope this helps.
Mike i S.I.N.Y.
tereasescolares
July 03, 2021
"I have tried to contact this company…"
I have tried to contact this company several tiimes with regard to a very expensive Countax garden tractor. Absolutely no response.
organickoala830
March 30, 2021
"Refusing warranty"
I contacted regarding trying to register for a warranty of a chainsaw. Should be a simple process. After a phone call, emails and raising a ticket... a month later... nothing. If their service is this bad what would happen if I needed to get a spare? a repair or a claim on the warranty?
UPDATE: After chasing and chasing I eventually was able to register